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Sustainable Business

We serve different market segments through specialized service models and financial solutions according to their needs.

Financial Inclusion
We believe in the progress of our country and our society

We believe in the progress of our country and our society, so we are committed to incorporating people into the banking system and financial inclusion, enabling more and more Colombians to have access to the benefits we offer.

We aim to provide better growth opportunities for people and microenterprises by promoting incorporation into the banking system through an ample portfolio that includes financial education and products for different segments.

We constantly work to increase our initiatives for the implementation of new customer engagement methods and the improvement of already existing processes with the aim to reach rural parts of the country that still do not have the possibility of accessing financial benefits and opportunities.

In this way, we contribute to Colombians’ progress and promote better access, formalization, productivity and competitiveness of their businesses.

Microenterprises
Entrepreneurs and freelancers

Annual sales:
COP 1 million to COP 1,999 million

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Microfinances
Target audience

Target audience Age of admission
18-70 years

Annual sales: COP 800,000 to COP 35 million

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BdB’s Contribution to the SDGs

Prosperity and inclusion
We bring people closer to the financial system by including them in the financial system.

Governance, Ethics and Transparency
We are committed to a transparent, solid and ethical corporate governance model

We are committed to a transparent, solid and ethical corporate governance model, adopting best practices, which enables us to generate sustainable results for our shareholders, customers, employees and other stakeholders.

Ethics and transparency are fundamental pillars of our business management, which are comprised of our policies, principles and values as an organization in the management, administration and supervision of our business actions.

Learn more at: BdB’s Contribution to the SDGs

Corporate Governance

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Transparency

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BdB’s Contribution to the SDGs


Peacebuilding and partnerships
We promote ethics and communicate our actions in a transparent manner

Environmental and Social Businesses
We generate positive impacts through our Sustainable Business Model

We are committed to sustainability in our operations and business activities, considering the challenges and opportunities that serve as the basis for the evolution of our efforts, generating positive impacts on society and the environment.

Committed to sustainable development, we have started to design products and services according to the needs and expectations of our stakeholders, aimed at counteracting the effects of climate change, and of a diverse and inclusive society, benefiting from the productive and competitive possibilities.

Responsible Investment

We inspire actions for the transformation and construction of a better world for all!

We are committed to a Sustainable Business Model. For this reason, we design innovative products that contribute to the environment and that allow adaptation and mitigation of climate change, through the incorporation of environmental, social and economic criteria in our investment portfolios. In this way, we structured our First Green Bond, which finances 100% environmental projects such as: renewable energy, energy efficiency, land use, clean transportation, sustainable infrastructure, sustainable construction, among others.

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Sustainable line graph

Sustainable Development Line

We believe in sowing a better future!

Through the Sustainable Development Line, we finance projects, investments and infrastructure that promote the reduction or mitigation of the environmental impact from the companies’ productive processes.

Benefits

  • Reduction of the carbon footprint
  • Income tax discounts
  • VAT exclusion applied to equipment and machinery for environmental improvement

Learn more at: Sustainable Development Line

Orange economy

Orange Economy

We are committed to supporting and financing the entertainment sectors to help formalize the creative and cultural industry through our “We Finance Your Talent” program, which increased the scope of the credit policy to include businesses of the creative and cultural sector. Furthermore, it supports, trains and seeks partnerships for the industry’s companies.

In this commitment, we have formed a partnership with the Bogotá Chamber of Commerce, which for 15 years has greatly invested in the cultural sector.

Green Collections

Committed with the efficiency in our operations and promoting a better experience to our customers through agile operations, we design Green Collections, a service that helps companies sending invoices or payment coupons in a digital way, saving the costs of issuance and billing. In this way, we have managed to save our customers more than 1,123 tons of paper, 3,348 Ton of Co2 and 12,510 KWh of energy.

Sustainable Vehicles

We promote sustainable businesses and actions that mitigate the effects of climate change. That's why we finance electric and hybrid vehicles in order to promote sustainable transport alternatives that are greener and more environmentally friendly, to our customers.

Social Housing

We support Colombian families in the acquisition of housing through National Government programs such as "Mi Casa Ya" that provides interest rate benefits and extended term benefits between 7 and 8 years. Since 2019, it is possible to access the housing portfolio in a digital way through viviendadigital.bancodebogota.co, where without documents and from any device, with preapproval in minutes and approval up to 48 hours, our clients can access credits for new or used housing, housing leasing, portfolio purchase, remodeling credit and the Government program "Mi Casa Ya", in an agile and safe way.

Risk Management

We comprehensively manage the risks inherent to our business, maintaining the healthy, sustainable growth of our portfolio and the strength of our balance sheet.

Emerging Risks
As part of our comprehensive risk management, we identify, assess and manage our emerging risks

As part of our comprehensive risk management, we identify, assess and manage our emerging risks with the aim to define action and mitigation plans for these possible risks and ensure the sustainability of our business.

Through the Bank’s strategy and objectives, we have identified emerging risks that are subject to monitoring and control, for which we have defined action plans.

Information Security
Through information security and cybersecurity management, we ensure the identification, assessment and management of the information assets

Through information security and cybersecurity management, we ensure the identification, assessment and management of the information assets and their risks, according to the impact they represent for an organization.

We have a set of mechanisms that enable us to protect our stakeholders’ data.

Personal information protection:

Find out about our Personal Information Protection Policy and our governing principles.

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Security recommendations:

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Banking security:

On this web page, you can find habits that help to improve your security. 

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Channel security:

Learn about some security recommendations for transactions through our electronic channels and Offices .

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Governance model: Information Security and Cybersecurity Committee

Objective:
To ensure compliance with the Information Security and Cybersecurity model, the updating and definition of the security strategy, aligned with the Bank's business objectives, as well as to monitor the information security and cybersecurity strategy.

Main functions:

  • Follow-up on the development of the defined information security and cybersecurity strategy and compliance with defined procedures in accordance with laws, current regulation, and corporate guidelines.
  • Follow up on compliance with information security and cybersecurity policies, in accordance with roles and lines of defense.

Area to which the committee reports: Control and Compliance Unit.

Committee headed by: Control and Compliance Unit / Banking and Information Security Department.

Principal Members:

  • Advisor to the Board of Directors: Dr. José Fernando Isaza Delgado.
  • Executive Vice President: Germán Salazar
  • Vice President of Technology: Oscar Bernal
  • Director of Security and Cybersecurity: José Antonio Bautista

Frequency: Monthly

BdB’s Contribution to the SDGs

Prosperity and inclusion
We build long-term relations with our suppliers, working together to achieve the goals we have set.

Value Chain Management
Our stakeholders are an important part of our value chain.

Our stakeholders are an important part of our value chain. Therefore, we identify the main actors in the daily operation of our business and have ongoing dialogs through different mechanisms, such as surveys, interviews, meetings and roundtables.

Building long-term relations with our strategic partners, reducing potential risks, creating partnerships, strengthening our capacities together and achieving common goals drive us to work together in order to grow in a sustainable manner with our suppliers and strategic partners.

Therefore, we manage our actions and initiatives toward our suppliers for the continuous improvement of our processes and support our partners with the aim to guarantee healthy and sustainable businesses.

Initiatives:

  • We design operations cells, which enable our efficient management
  • We carry out a process of hiring suppliers through registration
  • We include sustainability criteria in the selection of suppliers

Payment of suppliers

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BdB’s Contribution to the SDGs

Prosperity and inclusion
We build long-term relations with our suppliers, working together to achieve the goals we have set.