Dear Shareholder, for inquiries related to Banco de Bogota’s shares, please reach Deceval S.A. who will provide specialized service through the following contact channels:

Contact Center:

Colombia toll free phone: 018000111901
Bogotá phone: 3077127

Shareholders Attention Office:

Calle 24 A No. 59-42, Torre 3, Piso 6 - Bogotá
Carrera 43 A No. 1-50, Torre 3, Local 301 San Fernando Plaza - Medellín

E-mail:

servicioalcliente@deceval.com.co